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Knowledge & Inquiries

Frequently Asked Questions

Everything you need to know about treatments, studio visits, and what to expect.

01

Body + Mind Acupuncture

What conditions does Body + Mind acupuncture treat?

Acupuncture works by treating root constitutional imbalances while alleviating active symptoms. Commonly treated conditions include:

  • Pain & Musculoskeletal: Back pain, neck & shoulder stiffness, sciatica, repetitive strain, tendonitis, joint discomfort, and injury recovery.
  • Nervous System & Sleep: Insomnia, restless sleep, stress, nervous exhaustion, anxiety, and burnout recovery.
  • Internal Health & Hormones: Menstrual cycle irregularities, PMS, painful periods, digestive issues (bloating, acid reflux, IBS), cardiovascular tension, and skin conditions.
  • Headaches & Immunity: Migraines, tension headaches, immune resilience, seasonal allergies, and sinus congestion.
What clinical add-ons and boosters can I add to my session?

You can personalize any in-person acupuncture visit with targeted clinical boosters:

✨ Deluxe Energy Field Regulation +€40

Combines acupuncture with energy field balancing to clear energetic blockages and restore autonomic coherence.

🧠 Craniosacral Therapy +€40

Gentle dural unwinding across skull, spine, and sacrum to relieve migraines, tension, and nervous system overload.

🪵 Spine Unwinding +€15

Rhythmic spinal mobilization and myofascial massage that decompresses vertebrae and melts spinal tension.

🪨 Sculpting Gua Sha +€15

Traditional smooth stone contouring that stimulates microcirculation, drains fluid, and releases fascial tightness.

🔴 Celluma® Infrared Therapy +€25

Medical-grade infrared and near-infrared light to stimulate mitochondrial ATP energy and accelerate tissue repair.

⚡ Healy Biofrequency +€49

Microcurrent bioenergetic frequencies calibrated to harmonize meridian pathways and cellular vitality.

👂 Auricular Ear Seeds +€15 (3 days)

Natural acupressure ear seeds providing 3 days of continuous support for stress, sleep, and pain relief.

How many sessions will I need before feeling relief?

Many patients experience a noticeable shift in symptoms and a deep sense of calm after their first session. For acute issues, a 3-session series often stabilizes the body; for longstanding or complex conditions, a 6-session foundational series is recommended to support lasting systemic change.

Does acupuncture hurt, and what does it feel like?

We use ultra-fine, hair-thin needles designed for gentle, comfortable placement. Most patients feel only a fleeting, subtle sensation or a warming heaviness as energy shifts, quickly giving way to deep relaxation. It is very common to fall into a restful sleep during treatment.

What if I am nervous around needles?

Many of our regular clients were initially nervous. Sessions are unhurried, gentle, and collaborative. Hayley takes time to explain every step before proceeding and can blend non-needle somatic techniques and acupressure so you feel completely safe and at ease.

How should I prepare, and what should I wear to my appointment?

Please wear comfortable, loose-fitting clothing that can easily be rolled up past your elbows and knees. Have a light meal or snack beforehand so you are not receiving treatment on an empty stomach, and try to give yourself a few calm minutes before and after your session.

02

Fertility, Pregnancy & Postpartum

Is acupuncture safe during pregnancy and postpartum?

Acupuncture is a gentle and safe treatment throughout pregnancy and the postpartum period.

During early pregnancy, treatment is tailored to specific points prioritizing safety. Sessions focus on nourishing the mother, promoting relaxation, and easing common pregnancy symptoms such as morning sickness, acid reflux, pelvic girdle tension, sciatica, insomnia, and anxiety, while encouraging healthy circulation to the placenta and baby.

As pregnancy progresses, treatments are tailored to the changing needs of mother and baby, helping ease pelvic and back tension, swelling, discomfort, sleep disturbances, and emotional stress while preparing the body for birth.

What clinical add-ons can be paired with Fertility, Pregnancy & Postpartum sessions?

We offer specialized restorative boosters tailored to maternal and reproductive care:

Featured ✨ Bonding in the Womb (Prenatal Connection)
+€40

A gentle energetic connection to tune into your baby in the womb, explore their personality and essence, build relationship and trust before birth, and prepare intentionally for parenthood.

✨ Deluxe Energy Field Regulation +€40

Energetic field balancing to release fertility stress, clear subconscious emotional tension, and promote nervous system harmony.

🧠 Craniosacral Therapy +€40

Light-touch cranial and pelvic unwinding to ease pregnancy discomfort and encourage optimal pelvic openness.

🌿 Spine Unwinding +€15

Gentle spinal fascial release along the spine and sacrum to optimize pelvic circulation and ease lumbar load.

🔴 Celluma® Infrared Therapy +€25

Infrared phototherapy for postpartum tissue recovery, lower back comfort, and cellular rejuvenation.

👂 Auricular Ear Seeds +€15

Continuous 3-day acupressure ear seeds for pregnancy calm, sleep, and emotional grounding.

⚡ Healy Biofrequency +€49

Bioenergetic frequency harmonization for hormonal balance, meridian flow, and energetic renewal.

How does acupuncture support natural fertility and IVF/IUI cycles?

Acupuncture regulates reproductive hormones, increases blood flow to the ovaries and uterine lining, and reduces cortisol levels that can interfere with conception. For IVF and IUI, tailored pre- and post-transfer sessions are calibrated to improve embryo implantation rates and calm the nervous system.

When should I begin treatments for fertility or pregnancy?

For fertility optimization, starting 2 to 3 months prior to active conception or an IVF cycle is ideal for follicular development. For pregnancy, treatments can begin immediately in the first trimester for nausea and nervous system support, through the second and third trimesters for comfort, and from week 36 for labor preparation.

How does acupuncture help prepare for delivery and turn a breech baby?

Pre-Birth Labor Preparation (from Week 36): Weekly pre-birth sessions gently prepare the pelvis and cervix for labor. Treatments focus on cervical ripening, relaxing pelvic floor muscles and ligaments, optimizing optimal fetal head positioning, and reducing maternal stress to facilitate a smoother, more efficient delivery.

Breech Protocol (typically Weeks 34–36): If your baby is in a breech or posterior position, we utilize traditional Moxibustion (gentle warming herbal therapy over acupoint BL67 on the outer pinky toe) alongside constitutional acupuncture. This non-invasive, comfortable technique stimulates fetal activity and relaxes the uterine muscle, encouraging the baby to rotate head-down naturally.

How does acupuncture assist with postpartum recovery?

Postpartum treatments gently replenish depleted Qi and Blood, nourish lactation, soothe physical soreness from birth and nursing, and balance postpartum hormones to support mental and emotional well-being.

03

Cosmetic Facial Rejuvenation

How does Mei Zen cosmetic acupuncture compare to Botox or fillers?

Unlike injectables that freeze facial muscles or fill tissue with synthetic substances, Mei Zen cosmetic acupuncture stimulates your body's natural production of collagen and elastin, improves micro-circulation, and tones underlying facial muscles. It softens fine lines, lifts sagging contours, and enhances overall skin radiance while preserving your authentic, natural facial expression.

What clinical boosters and add-ons can be paired with Cosmetic Facial treatments?

Amplify your facial rejuvenation results with specialized clinical enhancements:

🪨 Sculpting Facial Gua Sha +€15

Lymphatic drainage, facial contouring and collagen support with smooth stone tools and organic oil.

🔴 Celluma® Infrared Therapy +€25

Red and near-infrared light wavelengths to stimulate fibroblast ATP and natural collagen remodeling.

🪵 Spine Unwinding +€15

Neck release and spinal alignment to optimize arterial blood flow and lymphatic drainage to the face.

⚡ Healy Biofrequency +€49

Bioenergetic beauty frequencies supporting cellular vitality, microcirculation, and inner radiance.

👂 Auricular Ear Seeds +€15

Ear acupressure seeds for wellness, stress relief, digestive support and more.

Does facial acupuncture hurt, and will there be bruising?

We use ultra-fine, hair-thin intradermal needles specifically manufactured for delicate facial skin. Most patients report feeling little to no discomfort, often falling into a deeply restful sleep during treatment.

While bruising is rare, pinpoint bruising can occur due to the rich vascular network of the face, and duration depends on individual vascular health. Patients who know they bruise easily often benefit from taking homeopathic Arnica Montana throughout their series.

Can I receive cosmetic acupuncture if I already have Botox or fillers?

Yes. We simply recommend waiting at least 4 weeks after receiving Botox or dermal fillers before having cosmetic acupuncture. Once settled, cosmetic acupuncture helps improve overall tissue vitality, circulation, and muscle tone around treated areas.

How long do the results last, and how do follow-up sessions work?

Because the Mei Zen protocol triggers collagen synthesis and muscle memory remodeling, results from a full 10-session series typically last from 1 to 2 years, especially when supported by monthly maintenance sessions and good hydration.

To support lasting results, patients who complete a 10-session series receive 20% off all future single follow-up maintenance sessions.

How does Celluma® Infrared Therapy enhance my results?

Celluma® is an FDA-cleared, medical-grade LED light therapy that delivers scientifically calibrated wavelengths of infrared and near-infrared light deep into facial tissue. It enhances the mitochondrial ability of your cells to produce ATP (cellular energy), accelerating collagen synthesis, speeding tissue regeneration, and enhancing overall skin vitality.

What is included in the Sculpting Gua Sha add-on?

Sculpting Gua Sha utilizes smooth stone contouring tools applied along facial meridian pathways and lymph channels, paired with nourishing organic cold-pressed sweet almond oil infused with your choice of organic therapeutic essential oils. It releases jaw and facial tension, drains fluid stagnation, and boosts micro-circulation for a plumping lift.

What if my skin requires more than 10 sessions to reach my goals?

Every face is biologically unique. Collagen remodeling and muscle response vary based on age, lifestyle, skin tone, and stress levels. While 10 sessions is the standard for lasting transformation, mature or sun-exposed skin may benefit from an extended 12–14 session course. Hayley continually assesses your tissue responsiveness throughout your series to calibrate the ideal treatment arc for you.

04

Remote Nervous System Reset (Worldwide)

How does remote nervous system regulation work across physical distance?

Every remote session is designed to support your nervous system, energetic field, and overall sense of regulation. Through live, personalized guidance, Hayley uses somatic/field connection and targeted nervous system practices to help you shift out of patterns of stress and fight-or-flight and into a deeper state of relaxation, regulation, and parasympathetic balance. For sessions incorporating Healy technology, energetic frequencies are used to support and balance the body’s cellular systems and regulatory pathways.

What platform do we use for remote sessions?

We connect live via Google Meet or WhatsApp, depending on what you select during booking. For Google Meet, a private, secure link is generated specifically for your appointment (you do not need a Google or Gmail account to join).

Do I have to be on camera during my remote session?

No, audio-only is recommended. Looking at a screen activates visual tracking and sympathetic nerve tone, which can keep cortisol elevated. By connecting via audio, you can close your eyes, lie down with a blanket, and allow your brain to settle into restorative parasympathetic ease without screen performance fatigue.

However, your comfort and sense of safety come first. If connecting face-to-face helps you feel grounded and held, video is available for all or part of the session.

What will I feel during a remote session?

Clients commonly describe a profound sense of groundedness and greater connection to themselves. Many leave feeling more in touch with their own strengths, skills, and inner resources, with a sense of emotional lightness and greater ease. Some experience a renewed clarity or perspective, while others simply notice that they feel more settled, present, and connected to themselves.

What is the difference between Quick Reset (30 Min) and Recalibrate (60 Min)?

30-Minute Quick Reset

A focused, rapid reset designed to help you move through acute overwhelm or sudden stress, spark creativity, or give your nervous system a mid-week tune-up.

60-Minute Recalibrate

A deeper, more immersive session designed to help you explore the patterns influencing your thoughts, feelings, and choices, and gain greater awareness of what you can shift to create a different way forward.

Can remote resets help with neurodivergent overwhelm and burnout?

Yes, this is one of our primary specialties. Highly sensitive and neurodivergent systems can experience sensory and energetic saturation that traditional approaches may not fully address. Our remote somatic pacing and field harmonization offer a low-demand, quiet container where the system can soften, release accumulated stress, and restore a greater sense of balance, without the need to mask or push through.

05

Studio Locations & Logistics

Where are your Lisbon studios located?

Hayley practices out of two central Lisbon studio spaces just a few minutes apart:

  • Mondays & Fridays: Espaço Amar, Rua Rosa Araújo 34, piso 5 (near Marquês de Pombal)
  • Tuesdays – Thursdays: One Leaf, Rua Rodrigues de Sampaio 76, piso 1 (near Avenida da Liberdade)

You will receive complete arrival and entrance instructions in your appointment confirmation email.

How do I book an appointment?

You can book directly on our Schedule Page by selecting your desired treatment. An immediate confirmation email will be sent to you.

Have a question not covered here?

Feel free to reach out directly to the studio.